Contact us

Whether you need a question answered, support whilst on holiday or would like to chat with one of our local property experts about letting your property, our dedicated local teams and national customer support teams are here for you.

I'm currently on holiday

Specific local and emergency phone numbers for your holiday property can be found in your arrival documents (sent by email) and your online account:

Go to my account

If you did not create an account when booking, you can create an account now.

I have a property to let

Information about our letting services, including contact details for local property teams, can be found on our property letting page:

Letting with us


Customer support

Our customer support teams can help find the perfect property for your holiday, manage existing bookings and provide answers to property, booking and general enquiries.

Fastest option

Live chat with us

Available 10am-4pm Monday-Saturday.

Launch live chat


Call us

01736 794686

Available 9am-5pm Monday-Saturday.

Our teams will answer your call as soon as possible. During busy periods this may take 15-30 minutes.


Email us

For non-urgent enquiries.

We aim to respond to emails within 2 working days.


Press, media and marketing

To arrange a journalist visit or for information on specific properties within our portfolio or high resolution images please email


Our local offices

St Ives Holidays


St Ives Holidays, 9 High Street, St. Ives, Cornwall, TR26 1RS

Office phone:

01736 794686

Office Opening Hours:

Closed due to Covid-19 restrictions
Phone lines remain open