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The following are for guidance only. In all cases the Booking
Conditions have priority and must be read as well.
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Although properties are cleaned between bookings
you are expected to keep and leave the property in a clean and tidy state.
Should any additional charges be made by our cleaners these will be deducted
from your damage deposit.
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The Cornish air is often warm and moist which
tends to cause condensation, and we would advise all visitors to open windows to
permit through air.
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Visitors pets are only accepted in properties
which specifically state this in the property details, but there is no
guarantee that there have not been pets in other properties.
( i ) When pets are permitted an additional charge of £10.00 per pet is
required.
( ii ) Pets must not be left in the property unattended.
( iii ) Pets must not be allowed in bedrooms.
( iv ) Visitors must bring pets own bedding and under no
circumstances can bedding or furnishings provided for visitors be used.
( v ) Visitors are responsible for any damage that they may cause.
( vi ) Please note that if you suffer from pet allergies, we can not
guarantee that there have not been pets in other properties as for example some
owners may bring their own pets even when the property states no pets.
(vii) Neither St Ives Holidays nor the property owners can accept
responsibility for pets safety.
Please note that between Easter Day and 1st
October, dogs are NOT allowed on most beaches.
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This is included in the price of
your holiday
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Properties require a Damage Deposit (see
individual details). We endeavour to return your damage deposit less any
relevant deductions within 2 weeks of your departure.
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The price includes the cover described in the
Cancellation Scheme page
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If you are allergic to animals, check with us
before booking any accommodation. In some instances owners bring their own pets
but do not allow visitor's pets.
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Car Parking
Unless individual details state that there is a garage or space for a car you
will have to use one of the local Car Parks. All parking including reserved
spaces are at the car owner’s risk.
Visitors can purchase a weekly ticket on arrival at any Penwith District Council
long stay car park for £33.00 (2008 charges) either directly from the pay and display
machine using £1 coins or from the attendants on duty at the Island or Trenwith Car Parks. Weekly tickets are valid on any Long Stay car park
throughout the district. Alternatively contact the Car Parks Officer for advice
on 01736 336636.
Note: weekly tickets do not guarantee a space but can be used in any council
long stay car park in the Penwith district.
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Bed Linen is supplied only if the individual
details include linen. Towels and tea towels are not supplied unless specified.
If needed, Linen and towels can be
hired by arrangement from Done n Dusted (01736 795404) Rainbow Hire
(01736 797090, or
www.RainbowHire.co.uk
) or Job Well Done on 01736 796696. They will deliver the
linen to the property for you and collect it after your holiday,
please contact them direct before your holiday to make any necessary
arrangements.
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Short breaks
might be accepted outside the busier seasons, but are always subject to
availability and agreement of the owner. Some properties will not take
short breaks at all, and many will only take short breaks a few days in
advance. If you would like to take a short break please contact us to discuss
it.
Short breaks are
charged as follows:
60% of week price for 3 nights; 70% of week price for 4 nights; 80% of
week price for 5 nights;
with minimum a charge of: £140 for 2 persons per week plus £20 per additional
person.
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We can take PROVISIONAL Bookings for next year.
Our brochure and prices for 2008 will be published in November 2007. Before that time we can take Provisional bookings up to
11 months in advance. For a
provisional booking we will provisionally book the property to you, however this
will be subject to the property being let through us next year and that week
being available by the owner. We
will provide written agreement of the provisional booking, but will not require
any deposit until the brochure is issued in November when we will confirm the
booking.
Prices for 2008 cannot be confirmed until the
brochure is published, however this year’s price guide provides an indication.
If you stay in a property, you will
have 2 weeks after your holiday to provisionally book the same
period next year, after which that week(s) will be made available to
other visitors
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Once a booking has been confirmed the booking
cannot be changed to another property except by dealing with the booking as a
cancellation (see cancellation). The dates of a booking may be changed within
the same calendar year if available and the owner agrees in which case a
re-booking fee of £15.00 will be payable.
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Cancellations must firstly be
advised by telephone to St Ives Holidays followed by written
confirmation within 7 days. St Ives Holidays will use their best
endeavours to secure another booking on the property for the same
term and if possible for the same charge but reserve the right to
negotiate a charge. Any refund will be made less the booking fee,
which is non returnable. St Ives Holidays shall not be liable at the
suit of any hirer of accommodation on the grounds that St Ives
Holidays have not used their best endeavours or for any other
reason.
If the cancellation is covered by the inclusive insurance, you must
also advise the insurance company.
If the property has not been re-let and is not covered by the
holiday cancellation scheme the full hire charge will still become
due 6 weeks before your holiday commences. Holiday Cancellation
Scheme details are provided on the
Holiday Cancellation Scheme Page
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Our office opening hours are
Monday to Saturday 9am to 5pm
additionally from 17th May to 13th
September we are open until 6pm on Saturdays
We are closed on Sundays and most
bank holidays.
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Keys are available for collection from our
offices after 3pm on the day of arrival. After our offices are closed
alternative arrangements are available until 11pm. After 11pm hours the
keys will not be available until 9am the following morning.
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All properties MUST be vacated by 10am on the
departure day. Keys must then be handed back to our office by 10.30am that
day. We are afraid that this cannot be extended as properties must then be
prepared for the next visitors.
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Yes. Please contact DJ Cars on 01736 796633. They can collect
your key from us first and then collect you from the station when you arrive if
you ask them, they may make a small charge for this.
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All properties are fully furnished as detailed in
the property details.
All basic utensils etc should be provided, including basic cooking
utensils and cutlery, an iron and generally an ironing board, cleaning cloths
etc. If you use anything
specialised or have any favorites, we advise you to bring your own.
Consumables are NOT provided such as loo rolls,
cleaning materials, washing powder, salt & pepper etc.
Towels are never provided unless specifically
noted in the property details. Bed linen provided is different at each property
and is detailed in the property details.
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We regret that bookings will not be accepted
from:-
( i ) Groups of single persons under the age of 30 years.
( ii ) All male or all female parties in excess of two.
St Ives Holidays reserves the right to accept/refuse bookings at
their discretion.
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Interference to the picture can be experienced at
times and is not necessarily a fault in the set or the aerial but can be due to
the granite hills in the area, the tides and/or weather conditions.
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Useful Addresses and Telephone Numbers (local code 01736)
| Taxis |
D.J. Cars |
Tel: 796633 |
| Cot/high chair,
push chairs & back carries, stair gates, and linen |
Rainbow Hire |
Tel: 797090 |
| Car Hire |
St. Ives Motor
Co
Ford Rent-a-car |
Tel: 796695 |
| Linen Hire &
Maid Service |
Done'n'Dusted |
Tel: 795404 |
| Tourist
Information Centre |
Guildhall St
Ives |
Tel: 796297 |
| Leisure Centre
& Swimming Pool |
St Ives
leisure Centre |
Tel: 797006 |
The Restaurant experience in your own holiday home
Hampers |
L&A Caterers |
Tel: 791670
or 07858 787729 |
| Holiday Welcome packs |
Fore Street Deli |
Tel: 794578 |
Click here for restaurants
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The following symbols should be read in
conjunction with the individual details:
| Pets |
Pets Considered |
| No Smoking |
No Smoking |
| Smoking Permitted |
Smoking Permitted |
| NSH |
Storage Heating |
| CH |
Central Heating |
| CeH |
Ceiling Heating |
| UF |
Underfloor Heating |
| Wm |
Washing Machine |
| W/D |
Washing Machine/Drier |
| Dr |
Drier |
| D |
Dishwasher |
| P |
Parking |
| L |
Linen |
| T |
Telephone |
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Cornwall has an excellent
recycling record and we would ask visitors to help by taking their
bottles, cans and paper to the recycling stations around the town.
Site
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Can |
Glass |
Mixed Paper |
Paper |
Textile |
Plastic
Milk |
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Tesco, Carbis Bay |
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Trenwith Car Park, St Ives |
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St Ives now has a new Leisure
Centre & 25m Swimming Pool situated at Trenwith Burrows at the top
of St Ives. The facilities provided currently include:
- 6 lane 25m pool
- Learner pool
- Sports cafe
- 60 station Harpers
fitness gym
- dance studio
- fitness classes
- function suite
Family and individual weekly
membership is available for swimming and/or Harpers, as well as
daily swimming sessions. Contact the leisure centre for their
current charges.
St Ives Leisure 01736 797006.
St Ives Leisure Centre, Trenwith Burrows, St Ives, Cornwall, TR26
1HB
St Ives Holidays Map
Reference D3 |
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